雷竞技电竞平台源人通过战略采购优化您的帮助台服务
Source One delivers IT market intelligence and strategic sourcing expertise to organizations looking for the ideal help desk services providers.
Outsourcing help desk or service desk responsibilities to a third party is a big decision. Providers need to integrate into your organizational culture, develop familiarity with your enterprise and its hardware and applications, and use a variety of tools to manage tickets. Whether you are considering replacing your in-house help desk functions with a third party or replacing your existing outsourced provider, Source One can help.
Our strategic sourcing experts can guide you through developing a thorough scope of work, tracking all the hardware, software, services, and support functions, and defining key service level needs for each. We then help businesses find the optimal help desk services provider and negotiate best-in-class contracts to ensure that competitive rates and appropriate service level agreements are recognized. Additionally, Source One can assist with the planning and execution of change management should a new outsourcing event or replacement of a third party provider take place.
Our strategic sourcing experts can help you partner with the right suppliers for:
Desk-side Services:在多个位置部署桌面支持资源
Hardware Depot Services:资产存储和审计资产数据库，重点关注适当的数量，位置和生命周期
图像管理：最终用户脚本开发和管理，引起系统管理和图像故障解析
会议支持：用于PC技术支持和普通会议支持/维修服务的现场资源
Compliance & Security:通过法律声音方式保护机密信息和设施证券
Source One’s IT experts act as an extension of your company’s sourcing group, identifying help desk services providers who can address your unique technology requirements.Contact us todayto learn more.
|
|
|
|
|
